Order support
Include your order number and the email address used at checkout so we can locate your purchase more easily.
Lootdropbox Customer Care
Questions about a product, an order, or one of our policies? Send us a message and our team will do its best to provide clear, helpful support.
How can we help?
Including a few helpful details in your first email allows us to understand your question and provide more useful support.
Include your order number and the email address used at checkout so we can locate your purchase more easily.
Tell us which item you’re considering and what you would like to know about its design, use, size, or features.
Share your order number, a short description of the issue, and clear photos when they are relevant to your request.
Contact Lootdropbox
Whether you’re shopping from nearby or across the world, we’ll do our best to understand your question and point you in the right direction.
Email us at service@rtuenpalt.comWholesale and creative partnerships
We welcome inquiries from retailers, garden centers, gift shops, and potential creative partners.
Send a wholesale inquirySend us your question and we’ll do our best to provide the information or support you need.
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