Shipping Locations

We ship to most countries worldwide. However, some remote or hard-to-reach regions may be unavailable because of carrier limitations, import restrictions, or local service conditions.

If we cannot service your address, we will notify you during checkout or as soon as reasonably possible. If payment has already been collected, the affected order will be canceled and refunded.

We do not ship to P.O. boxes or APO/FPO addresses where our carriers are unable to provide delivery.

Processing Time

Orders are typically processed and dispatched within 1–3 business days after payment is confirmed. Business days exclude weekends and public holidays.

Processing may take longer during peak seasons, holidays, or unusually high order volumes. We will communicate significant delays through our website or by email when possible.

U.S. Shipping Rates and Times

The following rates apply to most eligible U.S. destinations. Shipping time begins after order processing.

Delivery Times

Transit times vary by destination. The available estimate will be shown at checkout or included in your shipping confirmation email.

International delivery to some countries may take several weeks because of distance, customs processing, carrier transfers, or local delivery conditions. We work to meet the estimates provided, but arrival dates are not guaranteed.

Delays may occur because of customs clearance, weather, holidays, peak-season volume, international transit, address issues, or other circumstances outside our reasonable control.

Shipping Methods and Carriers

We work with reputable carriers and postal partners, which may include USPS, UPS, FedEx, DHL, and local postal services. The carrier used depends on the destination, package, and service selected.

Tracking information will be emailed after dispatch whenever tracking is available. You can use the tracking number on our Track Order page or the carrier’s website to monitor the latest delivery status.

Shipping Costs

Any applicable shipping charges are calculated and displayed during checkout based on the order, package dimensions, weight, destination, and available service.

We may occasionally offer free-shipping or regional promotions. Eligibility and thresholds will be shown on the website or during checkout. International duties, taxes, and customs charges are separate from Lootdropbox shipping fees.

Customs, Duties and Taxes

International orders may be subject to import duties, VAT, GST, customs fees, brokerage fees, or other charges imposed by the destination country or shipping provider. Unless checkout expressly states otherwise, these charges are not included in our product prices or shipping costs and are the customer’s responsibility.

Lootdropbox does not control these charges and cannot predict their amount. Customs rules vary by country, so customers should contact their local customs authority if they need information about possible fees or import restrictions.

The buyer is responsible for ensuring that ordered products may be lawfully imported into the destination country. If a shipment is refused because of import charges or returned because it cannot clear customs, any refund may be reduced by non-refundable original shipping, return shipping, customs, or import costs incurred by Lootdropbox, to the extent permitted by law.

Risk of Loss and Shipment Assistance

To the extent permitted by applicable law, products are shipped under a shipment contract and risk of loss and title pass when the order is delivered to the carrier.

Even so, we will make a reasonable effort to assist if a shipment is significantly delayed, lost in transit, or delivered damaged. Please contact us promptly with your order number, tracking number, and photographs when applicable so we can review the issue with the carrier.

Depending on the circumstances and the outcome of the review, Lootdropbox may provide a replacement, refund, or other appropriate resolution. Nothing in this section limits any non-waivable rights available under applicable consumer law.

Delivery Issues

Customers are responsible for providing a correct and complete shipping address. Please review your address carefully before submitting the order and contact us as soon as possible if a correction is needed.

• If a package is returned because of an incorrect address or because it was unclaimed, we may offer reshipment with an additional shipping fee or refund the eligible product amount. Original shipping charges may not be refundable.
• Orders containing multiple products may be divided into separate packages and delivered on different dates.
• If only part of an order arrives, check all shipping confirmation emails for additional tracking numbers before contacting customer service.